1/2005 - Present PrimaSol El Mehdi
Mahdia, Tunisia
Hotel General Manager
1/2004 - 7/2004 PrimaSol Beach Albatros
Hurghada, Red Sea, Egypt
Hotel General Manager
8/2002 - 12/2003 Calimera Aktivhotel Chiraz
Monastir, Tunisia
Hotel Manager
Have been involved to establish a new and good communication way within the company hotels in Tunisia, which helped the company to interchange the knowledge and know-how of the Tunisian hotels. Redesigned the structure and accountability of all departments, each one showed increased profit (some for the first time), resulting in a higher G.O.P. (from 29% to 34%). Decreased 'All Inclusive Costs' by 4%.
Directed and ordered the hand over (end of the hotel lease).
Assisted General Manager with all Food & Beverage and lodging operations in accordance to Calimera Aktivhotels standards. Assisted with direct sales to ensure maximized occupancy. Hired, trained, and developed all property employees. Responsible for property budget and expense control. Ensured guest satisfaction and profit maximization resulting in nearly $70,000 over budget.
Assist Operation Manager with all F&B activities for the new Calimera resort located at Djerba Island. Earned rapid promotion.
10/1999 - 11/1999 Calimera Aktivhotel Hydros Village
Kemer, Turkey
Assistant Hotel Manager
For accomplishing management skills have been send by the company to CALIMERA Aktivhotel at Turkey, to realize part time management training before starting to be employed.
9/1998 - 9/1999 Hotel Club Paladien Basma
Tozeur, Tunisia
Assistant Hotel Manager
Assisted General Manager with all food & beverage and lodging operations in accordance to Nouvelles Frontieres standards. Supervising all property operations. Primary responsibilities including employee selection, training, quality control, ensuring superior guest service and profit maximization.
Part of the opening team that made this hotel one of the best luxury properties in Hammamet. Directed all Food and Beverage activities. Hired, trained and supervised the
F & B staff.
Originally hired to assist in specifying demographics for those upscale resorts. Promoted to Food & Beverage Manager when the Diamond Resorts Mahdia was opened. Responsibilities included management development, daily, weekly and monthly reports and implanting new concepts "All Inclusive". Hired, trained and supervised the staff of the three upscale resorts.
Assisted Hotel Manager with all Food & Beverage operations. Managed a 350 seat table d'hôte restaurant and full service in this 225-room resort. Provided training systems which stabilized a property in transition. Supplied direction in renewing labor, staffing guidelines and productivity.
Part of the opening team that made a successful opening of new first class hotel with administrative and operational responsibilities of the food and beverage divisions.
8/1992 - 8/1993 Hotel Skanes El Hana
Monastir, Tunisia
Headwaiter
Conducted the upkeep of the main restaurant's successful record of great service through training and customer satisfaction.
6/1991 - 8/1991 Chateau de N amur
Namur, Belgium
Internship
Diplome(s) :
EDUCATION:
4/1994 - 3/1996 WIHOGA -Professional School of Management for Catering & Hotel Business
Dortmund, Germany
Graduate for company management (Specialty hotel business and catering)
Studies focus on the hotel, restaurant, institutional feeding, and tourism industries as well as the broader area of service industries. The German program is both management oriented for those seeking opportunities in industry, and research oriented for those planning careers in education and consulting.
The functional fields in which the WI.HO.GA is especially equipped are hospitality management, hospitality marketing and catering and organizational behaviour. The four semester course of study is designed to emphasize the general principles of management and decision-making as applied to managerial positions or to education in the hospitality or services areas.
9/1990 - 5/1992 Higher Institute for Hotel Trade & Tourism
Sidi Dhrif, Tunisia
Diploma of higher technician
Management of Hotel Operations is a four semester programme at the High in French in the ambition to become the head of an operational department of an Institute for Hotels & Tourism offered hotel or a related hospitality enterprise, gives an excellent overview of the varied managerial aspects of hotel operations, enabling to launch a solid career as a knowledgeable and able young manager.
9/1988 - 5/1990 Hotel School of Monastir
Monastir, Tunisia
Brevet of Hotel study (option: Food & Beverage)
9/1979 - 6/1988 Secondary School Fatouma Bourguiba Monastir
Monastir, Tunisia
Terminal Math & sciences (13th class)
Motivations :
Dear Madam or Sir,
After almost six years working in the management of the Rewe Touristik Hotel- und Investments GmbH at various destinations, I’m now looking for a new challenge and prospects in the United States (New green Card Holder).
Your company is known to be looking for personalities with special performance as well as excellent abilities and expertise.
Since I do correspond with your expectations I would highly appreciate your interest in my application. You would get a high motivated employee who could support you with acquired job experience within the hotel and tourism branch. My professional interest is connected with my extreme reliability as well as my social understanding which are some of several characteristics to be well known in leading positions. Due to my previous experience I am able to retain the view in difficult or hectically situations as well as motivating staff and team. Furthermore it is said that I have a big sense of responsibility compared with serious appearance. With my uncomplicated personality, my optimistic attitude and my positive thinking I could always achieved satisfied, constructive and successful solutions in the past.
Please find enclosed my Resume informing you in detail about my longstanding experience.
Hoping that you have got a positive impression, I am looking forward to hearing from you. Of course I am always at your disposal in case you would like to meet me.
